Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior/
                  3. Door Sill Plates

                  Door Sill Plates

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                  Number of Black commodities (3)

                  Number of Putco commodities (2)

                  Number of Husky Liners commodities (1)

                  Number of Super Crew commodities (2)

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                  commodities in range $101 - $200 (2)

                  commodities in range $201 - $500 (1)

                  3 results
                  Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

                  Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

                  SKU: VKB3Z99132A08D

                  $129.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Rocker Panel Protection - Body Armor by Husky Liners®

                  Rocker Panel Protection - Body Armor by Husky Liners®

                  SKU: VJL3Z1613208A

                  $249.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2015-2020 Black Platinum Door Sill Plates

                  F-150 SuperCrew 2015-2020 Black Platinum Door Sill Plates

                  SKU: VFL3Z99132A08C

                  $129.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 3 of 3 results