Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Console Vault Vehicle Safe for Full Floor Console

                  Console Vault Vehicle Safe for Full Floor Console

                  SKU: VFL3Z2806202A

                  $329.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Console Vault Vehicle Safe

                  Escape 2020-2024 Console Vault Vehicle Safe

                  SKU: VLJ6Z9906202A

                  $329.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Liftgate Side Curtain by CoverKing

                  Expedition 2025, Liftgate Side Curtain by CoverKing

                  SKU: VSL1Z78550A66A

                  $79.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  SKU: VM1PZ9906202B

                  $429.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

                  Bronco 2021-2025 Console Vault Center Console In-Vehicle Safe

                  SKU: VM2DZ9906202A

                  $339.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Console Vault Vehicle Safe

                  Ranger 2019-2023 Console Vault Vehicle Safe

                  SKU: VKB3Z9906202A

                  $349.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Escape 2006-2007 Floor Mount Cargo Net

                  Escape 2006-2007 Floor Mount Cargo Net

                  SKU: 1L8Z78550A66AA

                  $70.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Expedition 2025, In-Vehicle Safe by Console Vault

                  Expedition 2025, In-Vehicle Safe by Console Vault

                  SKU: VSL1Z9906202A

                  $359.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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