Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550BA

                  $60.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Lund Bed Extender

                  Ranger 2019-2023 Lund Bed Extender

                  SKU: VKB3Z99286A40C

                  $379.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Molded Splash Guards Front Pair

                  Transit Connect 2014-2023 Molded Splash Guards Front Pair

                  SKU: DT1Z16A550A

                  $60.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  EcoSport 2018-2022 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VJN1Z16C900A

                  $79.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  SKU: VPC3Z16268D

                  $519.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  SKU: VPL3Z7806202A

                  $349.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Black Tailgate Bed Liner

                  Ranger 2019-2023 Black Tailgate Bed Liner

                  SKU: KB3Z99000A38CA

                  $80.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Transit Med High Roof 2015-2025 Side Window Air Deflectors

                  Transit Med High Roof 2015-2025 Side Window Air Deflectors

                  SKU: VGK4Z18246B

                  $69.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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