Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  SKU: RL3Z9927886B

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  F-150 2015-2025 Pivot Side Storage Box RH Passenger Side by RealTruck Advantage®

                  SKU: VFL3Z17N004E

                  $239.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door Tube Step Bars

                  Bronco 2021-2025 4 Door Tube Step Bars

                  SKU: M2DZ16450BC

                  $670.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

                  SKU: VN2DZ8A224B

                  $359.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

                  F-150 2015-2025 Pivot Side Storage Box LH Drivers Side by RealTruck Advantage®

                  SKU: VFL3Z17N004D

                  $239.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 2pc Rear Pair Wheel-Well Liners

                  Super Duty 2023-2025 2pc Rear Pair Wheel-Well Liners

                  SKU: PC3Z9927886A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 2pc Clamp On Cross Bar Set

                  Explorer 2020-2025 2pc Clamp On Cross Bar Set

                  SKU: LB5Z7855100AC

                  $325.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Trailer Hitch Assembly

                  Bronco 2021-2025 Trailer Hitch Assembly

                  SKU: MB3Z19D520K

                  $450.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2026 27,500 lbs GTWR Gooseneck Trailer Hitch Kit

                  Super Duty 2020-2026 27,500 lbs GTWR Gooseneck Trailer Hitch Kit

                  SKU: LC3Z19F503A

                  $390.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
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