Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3. Hitches, Towing and Recovery

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                  66 results

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                  $101 - $200

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                  F-150 2015-2024 Chrome Tow Hook Kit

                  F-150 2015-2024 Chrome Tow Hook Kit

                  SKU: FL3Z17N808A

                  $105.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Trailer Hitch 2" Receiver

                  Escape 2020-2026 Trailer Hitch 2" Receiver

                  SKU: LJ6Z19D520AA

                  $490.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  SKU: M18954BTHR

                  $135.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Red Pair Tow Hooks

                  Bronco Red Pair Tow Hooks

                  SKU: M18954BR

                  $180.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2023 Red Tow Hook Pair

                  Super Duty 2017-2023 Red Tow Hook Pair

                  SKU: M18954SDR

                  $195.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2025 Trailer Hitch Class II

                  Bronco Sport 2025 Trailer Hitch Class II

                  SKU: SZ1Z19D520A

                  $465.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  Super Duty 2017-2022 Chrome Tow Hook Kit

                  SKU: HC3Z17N808A

                  $235.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Brake Control for vehicles with Reverse Parking Aid

                  F-150 2021-2023 Trailer Brake Control for vehicles with Reverse Parking Aid

                  SKU: ML3Z19H332CB

                  $325.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 Trailer Brake Control

                  Super Duty 2017-2019 Trailer Brake Control

                  SKU: HC3Z19H332AA

                  $295.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
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                  19 - 27 of 66 results