Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 6.75ft Bed

                  SKU: PC3Z9900038A

                  $1,720.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  SKU: LC3Z1A189EG

                  $650.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $1,015.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VLC3Z9955100A

                  $1,627.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146M

                  $539.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550X

                  $659.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Tilting Bike Carrier

                  Thule Hitch Mounted Tilting Bike Carrier

                  SKU: VPL2Z7855100A

                  $869.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
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