Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Exterior

Exterior

Products for:

Hitches, Towing and Recovery

Racks and Carriers

Products for:

Number of Black commodities (2)

Number of Genuine Ford Accessory commodities (2)

Number of Yakima commodities (2)

Number of Bike commodities (1)

commodities in range $0 - $50 (9)

commodities in range $51 - $100 (6)

commodities in range $101 - $200 (8)

commodities in range $201 - $500 (5)

commodities in range $501 - Above (10)

Number of Accessories commodities (5)

5 resultsfor "Exterior"

price Range:

$201 - $500

Super Duty 2011-2026 5th Wheel Rail Mount Adaptor Kit

Super Duty 2011-2026 5th Wheel Rail Mount Adaptor Kit

SKU: BC3Z19H282A

$500.00

Shipping: Ships by Sep 22

Pickup: Free at Dealer

Add to Cart

Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$249.00

Shipping: Ships by Sep 22

Pickup: Free at Dealer

Add to Cart

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

SKU: VKB3Z7855100AE

$269.00

Shipping: Ships by Sep 22

Pickup: Free at Dealer

Add to Cart

Super Duty 2011-2016 Trailer Brake Controller Kit w/o Uplifter Switches

Super Duty 2011-2016 Trailer Brake Controller Kit w/o Uplifter Switches

SKU: FC3Z19H332BA

$295.00

Shipping: Ships by Sep 22

Pickup: Free at Dealer

Add to Cart

Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

Super Duty 2011-2016 Trailer Brake Controller Kit w/ Uplifter Switches

SKU: FC3Z19H332B

$295.00

Shipping: Ships by Sep 22

Pickup: Free at Dealer

Add to Cart

1 - 5 of 5 results