Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior/
                  3. Covers, Deflectors, and Protectors

                  Covers, Deflectors, and Protectors

                  Products for:

                  Products for:

                  Number of Ford Performance commodities (1)

                  Number of Husky Liners commodities (1)

                  Number of Crew commodities (1)

                  Number of Regular commodities (1)

                  commodities in range $0 - $50 (2)

                  commodities in range $51 - $100 (1)

                  3 results
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2006-2016 Side Window Air Deflectors

                  Super Duty Crew Cab 2006-2016 Side Window Air Deflectors

                  SKU: VGC3Z18246C

                  $89.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg Cab 2006-2016 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Super Duty Reg Cab 2006-2016 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VGC3Z18246A

                  $39.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 3 of 3 results