Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior/
                  3. Covers, Deflectors, and Protectors

                  Covers, Deflectors, and Protectors

                  Products for:

                  Products for:

                  Number of Black commodities (2)

                  Number of Genuine Ford Accessory commodities (3)

                  commodities in range $0 - $50 (3)

                  commodities in range $51 - $100 (6)

                  commodities in range $101 - $200 (6)

                  commodities in range $201 - $500 (4)

                  Number of Accessories commodities (4)

                  4 results

                  price Range:

                  $201 - $500
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                  Super Duty 2023-2025 2pc Rear Pair Wheel-Well Liners

                  Super Duty 2023-2025 2pc Rear Pair Wheel-Well Liners

                  SKU: PC3Z9927886A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Black Front Wheel Well Liner

                  Super Duty 2017-2021 Black Front Wheel Well Liner

                  SKU: HC3Z16F099A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Hood Deflector - Black

                  Super Duty 2017-2022 Hood Deflector - Black

                  SKU: HC3Z16C900C

                  $225.00

                  Super Duty 2023-2026 Paint Protection Film Kit

                  Super Duty 2023-2026 Paint Protection Film Kit

                  SKU: VPC3Z2120000A

                  $419.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 4 of 4 results