Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

                  SKU: VN2DZ8A224A

                  $359.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  SKU: M15200RFOG

                  $440.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID Ford Performance Parts 40" Off-Road Light Bar Kit

                  RIGID Ford Performance Parts 40" Off-Road Light Bar Kit

                  SKU: M15200KR

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  SKU: M15200RDL

                  $375.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

                  Bronco 2022 RIGID® Mirror Mounted Off-Road Lights

                  SKU: M15200KBML

                  $445.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 RIGID® Off-Road Fog Light Kit

                  Bronco 2021-2023 RIGID® Off-Road Fog Light Kit

                  SKU: M15200KBFLK

                  $400.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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