Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Electronics/
                  3. Rear Seat Entertainment

                  Rear Seat Entertainment

                  Products for:

                  Products for:

                  Number of Black commodities (4)

                  Number of Blue commodities (1)

                  Number of Voxx commodities (6)

                  Number of Vizua Logic commodities (2)

                  Number of Invision commodities (1)

                  Number of Nextbase commodities (1)

                  commodities in range $0 - $50 (8)

                  commodities in range $51 - $100 (2)

                  commodities in range $101 - $200 (1)

                  commodities in range $501 - Above (1)

                  12 results
                  Invision Wireless Headphone for DVD Entertainment System

                  Invision Wireless Headphone for DVD Entertainment System

                  SKU: VDG1Z18C604A

                  $49.99

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Control for EVOLVE Rear Seat Entertainment System

                  Remote Control for EVOLVE Rear Seat Entertainment System

                  SKU: VNL7Z18C908A

                  $29.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  SKU: VNL1Z18C604A

                  $49.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2026 Customer Care Kit for EVOLVE Rear Seat Entertainment (RSE)

                  Expedition 2026 Customer Care Kit for EVOLVE Rear Seat Entertainment (RSE)

                  SKU: VTL1Z18C604B

                  $139.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  VizuaLogic IR Headphones

                  VizuaLogic IR Headphones

                  SKU: VLL3Z18C604A

                  $59.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2026 and Navigator 2025-2026 Remote Control for EVOLVE Rear Seat Entertainment System

                  Expedition 2026 and Navigator 2025-2026 Remote Control for EVOLVE Rear Seat Entertainment System

                  SKU: VSL7Z18C908A

                  $25.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2026 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  Expedition 2026 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  SKU: VTL1Z18C604A

                  $49.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  SKU: VM1PZ19A164A

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  12
                  1 - 9 of 12 results