Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
The Pre-Collision Assist feature uses camera technology to detect a potential collision with a vehicle or pedestrian directly in front of yours during day or nighttime driving.* It can help reduce the severity of, and in some cases can eliminate, a frontal collision.10 If a potential collision is detected, an alert sound is emitted and a warning message displays in the message center. If your response is not sufficient, Automatic Emergency Braking (AEB) will precharge and increase brake-assist sensitivity to provide full responsiveness when you do brake. If you don’t take corrective action and a collision is imminent, brakes can apply automatically.
*Pre-Collision Assist with Automatic Emergency Braking (AEB) can detect pedestrians, but not in all conditions, and does not replace safe driving. See your owner’s manual for system limitations.
...lessPre-Collision Assist with Automatic Emergency Braking (AEB) uses advanced camera technology to continuously scan the road directly ahead.10
...less
Pre-Collision Assist with Automatic Emergency Braking (AEB) will precharge the brakes to provide full responsiveness when you do brake. If you don’t respond in time and a collision is imminent, brakes can apply automatically.*10
...less
*Pre-Collision Assist with Automatic Emergency Braking (AEB) can detect pedestrians, but not in all conditions, and does not replace safe driving. See your owner’s manual for system limitations.
Pre-Collision Assist with Automatic Emergency Braking (AEB) can detect a potential collision with a vehicle or pedestrian in front of yours during day or nighttime driving.*10
...less
*Pre-Collision Assist with Automatic Emergency Braking (AEB) can detect pedestrians, but not in all conditions, and does not replace safe driving. See your owner’s manual for system limitations.
Save
Share
Download
Click one of the below icons to start the browser download.
By entering your mobile phone number, you expressly consent to receive a text message on your mobile phone. Standard messaging and data plan rates may apply.
*
*