Is Connected Navigation* refundable?

Sorry, Connected Navigation services are non-refundable.

Additional Information

What are SYNC 4 Navigation options?
How do I activate my Connected Navigation trial?
How do I renew my Connected Navigation service?


*Connected Navigation: Navigation services require SYNC® 4 and FordPass® Connect (optional on select vehicles), complimentary Connected Service and the FordPass® app (see FordPass Terms for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. Annual service contract is required for connected navigation services.

Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.

FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.