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Customers are invited to participate in a survey administered by MaritzCX. The star rating you see is an aggregate from all customers who respond; the reviews are from customers willing to share their star rating and comment publicly with others.
Customer Viewpoint ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. MaritzCX, a third party supplier, administers the surveys on behalf of Ford Motor Company.
MaritzCX moderates all public reviews prior to posting for standard purposes such as: defamatory remarks, profanity, fraud, comments focused on Ford products and not the dealership experience, and inclusion of private information such as customer full name or telephone number. Reviews are not moderated based on star rating or negative/positive comments, and Ford personnel and/or a dealerships cannot request the removal of a negative review.
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SYNC lets you use your voice to make a call, listen to music, voice-control, select apps and more. This technology also helps you keep your eyes on the road and your hands on the wheel.27 An information cluster screen is also there to assist you.
• Bluetooth® audio lets you wirelessly control your entertainment with voice commands48
• Have incoming text messages read aloud to you
• 911 Assist® can call for help in an emergency, even if you can’t28
• Download the names and numbers programmed in your compatible phone automatically
...lessFord Telematics powered by Telogis® is designed for Ford commercial vehicles, providing complete visibility of vehicle operations while promoting confident driving, and helping to improve productivity and operational savings. Ford Telematics collects real-time vehicle data and uses a secure web-based application to present your fleet data visually. Easy dashboards, reports and real-time alerts promote smarter fleet management. Ford Telematics provides maintenance reminders based on the actual condition of the vehicle to lower maintenance costs, reduce downtime and assist in keeping vehicles within recommended service intervals.
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