Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Road-Trip Ready Seats
Comfortably Seats up to Seven
Multi-Color Ambient Lighting
Available Cargo Management System
PowerFold® Third-Row Seat
Adaptive LED Headlamps
Power Lift Gate
Take All You Need On Every Trip
Trailer Sway Control
3.0L EcoBoost® V6 Engine
3.3L V6 Hybrid Engine
10-Speed Automatic Transmission
Make Your Own Tracks
Terrain Management System™
SelectShift® Capability with Paddle Shifters
SYNC® 3 Technology
B&O® Sound System by Bang and Olufsen®
Active Park Assist 2.0
Post-Collision Braking and Rear Parking Sensors
Outstanding Towing Capacity
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