How do I perform a Master Reset with SYNC®* with MyFord®?

Before you start

  • Your vehicle must be in Park and running, not in accessory mode.
  • Make sure you are in a well-ventilated area.

  1. Press the AUX hard button.
  2. Press the MENU hard button.
  3. Select SYNC Media on the screen and press OK.
  4. Press the Down Arrow until System Settings displays on the screen and press OK.
  5. Press the Down Arrow until Advanced displays on the screen and press OK.
  6. Press the Down Arrow until Master Reset appears on the screen and press OK. SYNC will ask you to confirm the reset.
  7. Press OK to confirm. The system will display Reset Completed

Back to Performing a master reset with SYNC

Additional Topics

How do I pair my phone with SYNC with MyFord?
How do I use 911 Assist with SYNC with MyFord?
How do I change the language with SYNC with MyFord?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.