How do I perform a Master Reset with SYNC®* Gen 1.1?

Before you start

  • Your vehicle must be in park and running, not in accessory mode.
  • Make sure you are in a well-ventilated area.

  1. Press the MENU hard button.
  2. Select the SYNC Settings option and press OK.
  3. Press the Down Arrow until Master Reset appears on the screen and press OK.
  4. Press YES to continue. SYNC will confirm when the Master Reset is complete.

Back to Performing a master reset with SYNC

Additional Topics

How do I pair my phone with SYNC with Gen 1.1?
How do I change the language with SYNC with Gen 1.1?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.