I received an Installation Error INSTL Message when updating SYNC®*. What do I do?

If you receive the INSTL installation error when trying to update your SYNC software using a USB, you will need to visit your Ford Dealer to diagnose the concern. This issue can only be resolved at the dealership.

Additional Topics

How do I extract the SYNC update files to my flash drive?
How do I report a successful SYNC update installation?
How do I format my flash drive to update SYNC?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.