How do I set up Ford+Alexa with SYNC®* 3 AppLink®**?

On your phone:

  1. Download the current version of Ford+Alexa through the App Store® or Google Play.

 App Store      Google Play

  1. Sign in to the Ford+Alexa App using your Amazon account username and password.
  2. Read and agree to the Conditions of Use.

In your vehicle:

  1. Turn on the ignition.
  2. Verify that Apple CarPlay®/Android Auto™*** is disabled (SYNC AppLink and CarPlay/Android Auto cannot run simultaneously.)
    • Apple Carplay:
      1. Tap Settings on your vehicle's SYNC screen. 
      2. Push Apple CarPlay Preferences. 
      3. Select Disable.
    • Android Auto:
    1. Tap Settings on your vehicle's SYNC screen.  
    2. Push Android Auto Preferences.
    3. Select Disable.
  3. Connect your phone to SYNC 3 AppLink. Note: iPhones connect via USB and Android devices connect via Bluetooth®.
  4. Press the Apps button on your vehicle's SYNC screen.
  5. Select the Ford+Alexa tile. If the app does not appear, make sure it is running on your phone.
  6. Tap Yes to enable mobile apps and agree to the terms and conditions.

Note: Ford+Alexa App requires available SYNC 3 AppLink version 2.2 or higher. Check your SYNC 3 software version.


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Commands may vary by phone and AppLink software.

***Requires phone with active data service and compatible software. SYNC 3 does not control third party products while in use. Third parties are solely responsible for their respective functionality.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. App Store is a service mark of Apple Inc. Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google Inc.