How do I adjust the navigation volume with SYNC®*?

The steps needed to adjust the volume of the voice navigation prompts can be found below.

Identifying Your Vehicle's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or Login with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

SYNC 3

Note: The navigation volume can only be adjusted while the Navigation is in use.

Step 1: Enable the navigation voice prompts.

  1. Press Settings.
  2. Select Navigation.
  3. Press Navigation Preferences
  4. Ensure Guidance Prompts is set to Voice and Tones.

Step 2: Adjust the navigation voice volume.

  1. Wait for the navigation voice to begin speaking.
  2. Before the voice finishes giving directions, adjust the volume using one of the following options:
    • Using the volume controls on your steering wheel (Vol+ or Vol-)
    • Turning the audio volume control knob located on the center console

Notes: 

  • The SYNC voice that you interact with when controlling climate, phone, entertainment, and media devices can be adjusted separately from the Navigation System voice that guides turn-by-turn directions.
  • Instructions may vary. For information specific to your vehicle, refer to your Owner's Manual.

SYNC® with MyFord® Touch

Note: The navigation volume can only be adjusted while the Navigation is in use.

Step 1: Enable the navigation voice prompts.

  1. Press the Gear icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Press Navigation.
  4. Press Navigation Preferences.
  5. Ensure Guidance Prompts are set to Voice and Tones.

Step 2: Adjust the navigation voice volume.

  1. Start a route on your navigation system.
  2. Press the Repeat Last Step icon in the top right (circle arrow next to Menu).
  3. While the system is providing route guidance, turn the volume knob to your desired level.

SYNC with Next Generation Navigation

Note: The navigation volume can only be adjusted while the Navigation is in use.

Step 1: Enable the navigation prompts.

  1. Press the NAV hard button.
  2. Select the Navigation Prefs tab on the left side.
  3. Set the Guidance Prompts settings to Voice.

Step 2: Adjust the navigation voice volume.

Advise the customer to:

  1. Press the MENU hard button.
  2. Select the Feedback Settings tab on the left side.
  3. Adjust the Voice Volume setting to the desired level.

SYNC with Nav "P"

Note: The navigation volume can only be adjusted while the Navigation is in use.

  1. Press the MENU hard button.
  2. Select FEEDBACK on the top row of the display screen.
     
  3. Set the NAVIGATION GUIDANCE option to ON and then adjust the VOICE VOLUME selection as needed.
    Note: Selecting TEST will send out a sound at the current volume level.

Additional Information

How do I adjust the text messages and phone call volume on SYNC?
How do I get the latest map updates?
How do I set a destination with SYNC navigation?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.