What is SYNC®*?

SYNC is an in-vehicle voice-activated communication, entertainment, and information system. When paired with a mobile device and other Bluetooth®**-enabled devices, SYNC allows you to use voice commands to make and receive calls, play music, or get driving directions.


SYNC 4 and SYNC 4A

How do I change the Connectivity settings with SYNC 4?
What are my Connected Navigation options?
How do I renew my Connected Navigation?

SYNC Updates

How do I check for SYNC updates?
How do I update my SYNC Navigation?
How do I install SYNC updates with a USB?
How do I extract files for a SYNC update?
Is there a cost to update SYNC?

SYNC Navigation

Do I get a map update when I update SYNC?
How do I install SYNC 3 Navigation map updates?
How do I get the latest map updates?
How do I adjust the SYNC Navigation volume?
How do I know which SYNC Navigation map version I have?

SYNC® AppLink®***

How do I use SYNC AppLink?
What do I do if I am having issues with SYNC AppLink?

SYNC Entertainment

How do I play music using a USB?
How do I use media devices with SYNC 3?
How do I tag a song with SYNC with MyFord Touch?
How do I use the SYNC 3 entertainment system?
How do I use SiriusXM Radio with SYNC 3?

SYNC Troubleshooting

How do I perform a Master Reset?
What do I do if I am having issues with the SYNC screen?
What do I do if my phone is not pairing?
What do I do if I'm having an issue with a SYNC software update?
How do I reverse pair a phone with SYNC?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

***Commands may vary by phone and AppLink software