How do I contact a Guide using the FordPass®* App?
Get one-on-one help from a friendly Guide. Our team of FordPass experts are available via phone or live chat to answer any FordPass questions you may have.
To Contact a Guide:
- Log in to the FordPass App.
- Navigate to the Account menu.
- Select Help.
- Tap on one of the following buttons:
Note: Self-help content is available as well to help answer your FordPass questions when Guides are not available. You can select CHANGE for a full list view of app topics or search using the How can we help you? field.
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.