How do I request a Recall Clearance Letter for my Ford?

To request a Recall Clearance Letter, contact the Ford Customer Relationship Center using our Live Chat option or by calling 1-800-392-3673.

As part of the export process, a foreign government may require a Recall Clearance Letter to confirm that the vehicle being imported is free of open safety, compliance, or emissions recalls. Drafted on Ford Motor Company stationery, the letter certifies that the vehicle does not have any open recalls.


  • All open recalls must be performed by a Ford Dealer prior to publishing the letter. To check for recall on your vehicle, visit the Ford Support website and enter your Vehicle Identification Number (VIN).
  • If you are a Canadian resident or your vehicle was built for use in Canada, contact the Ford of Canada Customer Relationship Center at 1-800-565-3673.
  • If your vehicle was built for use in countries other than the U.S. and Canada, visit the National Highway Traffic Safety Administration (NHTSA) website for a list of registered importers.

Additional Information

How do I request a Certificate of Conformity?
How do I request a Compliance Letter?
How do I request a Certificate of Origin?