Why is the FordPass®* App crashing?

If you experience issues with the FordPass App crashing, ensure the following requirements are met:

  1. Ensure that your device is compatible with FordPass.
  2. Confirm that you have the latest app version installed.  

If you are still experiencing issues after confirming the steps above, contact a Guide for more assistance. 

Additional Information

Why am I unable to load FordPass to my device?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.