Why does FordPass®* say my Vehicle Identification Number is already associated with my account?

This message can appear if the Vehicle Identification Number (VIN) is already added to your account with a different nickname. You can double-check your account for existing VINs by using the following steps:

  1. Open the FordPass App.
  2. Select the Account screen.

Note: Any vehicles added to your account will appear. 

  1. Select the vehicle that you are attempting to add. 
  2. Compare the VIN shown in the app to the VIN you are trying to enter. 
    • If the VINs match, no additional action is required. 
    • If the VINs do not match, try adding the VIN again. 

If you need additional support, contact a Guide by selecting Account > Help in the FordPass App.

Additional Information

How do I remove the fleet block message from my vehicle?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.