How do I modify or cancel a Vehicle Service Reservation for my Ford?

1. Log in to the FordPass App. 
2. Select the Service screen.
3. Tap Manage Reservation. 
4. Select View Details.
   Note: This option only appears if you have an existing reservation.
5. Tap Edit Reservation.
6. Select to edit your preferences for the following options:
   • Date, Time, and Location
   • Reservation Type
   • Services Requested
   • Communication Preferences
     Note: You can select to add an additional phone number here. 
7. Tap Save Changes. 
   Note: Your reservation number will not change. 

1. Log in to the FordPass App. 
2. Select the Service screen.
3. Tap Manage Reservation. 
4. Select View Details.
   Note: This option only appears if you have an existing reservation.
5. Tap Cancel Reservation.
6. Select Cancel on the Cancel Reservation confirmation screen. 

A confirmation will display advising of the reservation cancelation. From this page, you can check other upcoming reservations or proceed back to the Service tab. 

1. Log in to ford.com/support using your FordPass App credentials. 
2. Click Support and Service. 
3. Tap View Details of the reservation you want to reschedule. 
4. Select Edit Reservation from the Reservation page. 
5. Modify your reservation, including information related to: 
   • Date
   • Time
   • Location
   • Reservation Type
   • Services Requested
   • Communication Preferences
6. Click Save Changes. 

Note: Your reservation number will not change.

1. Log in to ford.com/support using your FordPass App credentials. 
2. Click Support and Service. 
3. Tap View Details of the reservation that needs to be rescheduled. 
4. Select Cancel Reservation from the Reservation page. 
5. Tap Cancel Reservation again to confirm cancelation. 

A confirmation will display advising of the reservation cancelation. From this page, you can check other upcoming reservations or proceed back to Ford.com.