Contact Ford Credit

We are here to provide guidance and answer your questions.

Contact Ford Credit Phone icon


Speak to a customer service representative or use our 24-hour automated support. Have your account number ready.


For those who are hard of hearing or speech impaired:

Please contact the Operator Relay Service by dialing 711.

Contact Ford Credit Email icon


Fill out this secure form  and a representative will reply within 24–48 hours.

Customer Support Hours:   Monday–Friday: 7a.m. – 7 p.m. (CST)    Saturday: 7a.m. – 3 p.m. (CST)     Sunday: Closed


*New York City residents: Please ask your representatives for language assistance if you prefer to speak in a language other than English. You may also receive a translation and description of commonly used debt collection terms that are available in multiple languages on the Department website, www.nyc.gov/dca.


This page is for individual Ford Credit Customers. For commercial vehicle fleets or leasing, please visit our Commercial Financing Page.


Need help now? Find answers to your questions and more on the FAQ page.