Returned Payments/Insufficient Funds

If your check is returned for insufficient funds, we automatically resubmit the check for payment from your bank a second time (if your bank permits). If the bank returns the check a second time, the payment is reversed from your account and you will need to submit a replacement payment.

If another payment method is utilized (e.g. online payment, Telephone Payment) and returned (or declined) by your bank, please contact Customer Service to make necessary payment arrangements.

Keep in mind, accounts with multiple returned payments may not be eligible for Telephone Payments.

Note: Return check fees may be assessed on return payments for retail and lease contracts (as State laws allow).

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