Telephone Payments

Our Telephone Payment system allows you to make your payments over the phone with a checking or savings account. There is no fee for this service. 

Please note, Telephone Payments do not process the same day. Payments submitted via the Telephone Payment system prior to 5:00 pm EST, Monday-Friday (excluding holidays), will be credited to your account the next business day. Payments submitted after 5:00 pm EST, Monday-Friday (excluding holidays), will be credited to your account in two business days.

Accounts that are current can schedule a Telephone Payment transaction up to 30 days in advance. Accounts that are one day, or more, past the due date cannot be scheduled for a future date.

For additional information, please review the Service Terms for Making a Payment by Telephone found on the Payment Options page of our website under Telephone Payments.

Keep in mind, accounts with multiple returned payments may not be eligible for Telephone Payments.

Back to all Help Topics and FAQs