We want to help. We offer payment deferrals if you have a loss of income or other life event and need our assistance. When the unexpected happens, please call us to discuss options for your car payment at 1-800-727-7000.

Payoff Information

Account Manager allows you to view your balance and payoff information online (for retail accounts only). Once logged in, you can view the balance on the "Overview" page.

Payoffs for personal/commercial use installment are to be mailed to the following address:

Ford Credit
P.O. Box 790119
St.  Louis, MO  63179-0119

If you wish to overnight mail the payoff please use the following address:

Ford Motor Credit
Lockbox 790119
1005 Convention Plaza
St. Louis, MO 63101

For additional assistance with payoff or current balance information or balance information on Lease accounts, please contact Customer Service.

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