Computer Privacy Settings

The following privacy settings are recommended to ensure Account Manager functions correctly on your computer.

Browser Type - Internet Explorer

  • Privacy Settings should be set to Medium
  • From the Browser menu bar, select Tools, Internet Options
  • Internet Options window will pop open.
  • Click on Privacy Tab. Verify if the Privacy Settings is set above Medium
  • If it is, change the Privacy Settings to Medium
  • Click Apply and then click OK

Browser Type - Firefox

  • From the Browser menu bar, select, Options
  • The Options dialog box will open up; Click the Privacy option
  • Verify - Accept third-party Cookies is checked and click OK

First-Party and/or Third-Party Cookies – Google Chrome

  • Click the Customize and control Google Chrome three horizontal lines in the right upper corner.
  • Select Settings menu item
  • Scroll down and click the Show advanced settings link at bottom of page.
  • Scroll down to Privacy section - click Content settings button
  • Confirm that Allow local data to be set (recommended) radio button is selected and click Done

Browser Type - Safari 

  • From the browser choose Safari, then select Preferences.
  • Click on Privacy, verify the privacy settings
  • Accept cookies always should be checked. Close the Security box by clicking the Red X in the upper right corner

If you have additional questions about your browser settings, please contact your Internet Service Provider.

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