Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2021 Transit Connect
PRE-COLLISION ASSIST WITH AUTOMATIC EMERGENCY BRAKING
CONNECT WITH 4G LTE WI-FI HOTSPOT
FORD COMMERCIAL SOLUTIONS
FORD DATA SERVICES™
ECOMODE AND ECOCOACH
FORWARD AND REVERSE SENSING SYSTEMS
SIDE-WIND STABILIZATION SYSTEM
IDEAL FOR VOCATIONAL UPFITTING
MOBILE BUSINESS CARD
CARGO VAN VOLUMES AND PAYLOADS
AMPLE WHEEL WELL WIDTH
BUILT FORD TOUGH®
SWING-OUT REAR CARGO DOORS AND DUAL SLIDING DOORS
IMPRESSIVE TOWING CAPABILITY
AUTO START-STOP TECHNOLOGY
ELECTRIC WINDSHIELD DEFROSTER
IMPRESSIVE FUEL ECONOMY
SIDE-CURTAIN AIR BAGS
(ROLL STABILITY CONTROL™
TRAILER SWAY CONTROL
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