Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2020 Transit CC-CA
NEW 3.5L PFDI V6
UPGRADED 3.5L ECOBOOST®
NEW 10-SPEED AUTOMATIC TRANSMISSION
NEW ALL-WHEEL DRIVE
RANGE OF GVW AND PAYLOAD RATINGS
TESTED AND BUILT FORD TOUGH®
FORD CO-PILOT 360™ TECHNOLOGY
ADAPTIVE CRUISE CONTROL
FRONT AND REAR SPLIT-VIEW CAMERAS
FORD COMMERCIAL SOLUTIONS
FORWARD COLLISION WARNING
NEW PROGRAMMABLE UPFITTER INTERFACE MODULE
HIGH-CAPACITY UPFITTER SWITCHES
MOTORHOME PREP PACKAGE
SCHOOL BUS PREP PACKAGE (FLEET)
MULTIFUNCTION SCHOOL ACTIVITY BUS PREP PACKAGE (FLEET)
SHUTTLE BUS PREP PACKAGE
AMBULANCE PREP PACKAGE
EXTERIOR AND INTERIOR APPEARANCE OPTIONS
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