Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  SKU: PR3Z6313300AA

                  $205.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick Crew Cab 2022-2025 HEV All Weather Floor Liner Tray Set - Hybrid Vehicle Only

                  Maverick Crew Cab 2022-2025 HEV All Weather Floor Liner Tray Set - Hybrid Vehicle Only

                  SKU: NZ6Z1613086BA

                  $205.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  SKU: M1012A

                  $15.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  SKU: M1840FP

                  $20.00

                  Shipping: More inventory coming soon
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                  Cargo Tailgate Manager

                  Cargo Tailgate Manager

                  SKU: SL1Z7813046AB

                  $310.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

                  FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

                  SKU: 302230

                  $28.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Remote Start System RFR Antenna Vehicle Security Kit

                  Remote Start System RFR Antenna Vehicle Security Kit

                  SKU: DA8Z15603A

                  $40.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Floor Liner for Carpet Flooring

                  Bronco 4Dr 2021-2025 Floor Liner for Carpet Flooring

                  SKU: M2DZ7813300AA

                  $205.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Bronco/Bronco Sport Black G.O.A.T Badge

                  Bronco/Bronco Sport Black G.O.A.T Badge

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                  $35.00

                  Shipping: Ships by Apr 23
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