Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  SKU: DC3Z2513086A

                  $110.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Chrome Exhaust Tip

                  Super Duty 2011-2025 Chrome Exhaust Tip

                  SKU: HC3Z5K238A

                  $135.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2021-2024 Black 4pc Carpet Floor Mat Set

                  Expedition 2021-2024 Black 4pc Carpet Floor Mat Set

                  SKU: JL1Z7813300DD

                  $140.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: JK4Z1613086AA

                  $140.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Smoke Hood Deflector

                  Expedition 2018-2024 Smoke Hood Deflector

                  SKU: JL1Z16C900A

                  $125.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  F-150 2018-2020 Front/Rear Smoke Chrome Black Ford Oval Emblem w/ Camera

                  SKU: LL3Z9942528C

                  $170.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Matte Black Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36A

                  $199.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  Premium Flat Black Splash Guards without Bright Accent, Front Pair

                  SKU: CL3Z16A550U

                  $110.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Bed Mat for Styleside
                  colorblack

                  F-150 2009-2014 Bed Mat for Styleside

                  SKU: 4L3Z99112A15AA

                  $190.00

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                  $210.00

                  Pickup Required
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