Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  SKU: VKC3Z16C900A

                  $99.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

                  Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

                  SKU: CC3Z2813300AA

                  $100.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  SKU: VFS7Z6320000A

                  $99.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025 Areoskin Hood Protector

                  Expedition 2025 Areoskin Hood Protector

                  SKU: VSL1Z16C900A

                  $92.40

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  SKU: LB5Z7813182CA

                  $100.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  F-150 2015-2020 Rear Molded Carbon Black Splash Guards Pair w/Lip Molding

                  SKU: FL3Z16A550BA

                  $60.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  SKU: FR3Z1130C

                  $40.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Ford Logo

                  SKU: KB3Z16A550N

                  $95.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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