Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Vinyl Floor

$140.00

Super Duty 2017-2022 Front 2pc All Weather Floor Liner Tray

$140.00

Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

$69.00

F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

$140.00

Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

$39.00

F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

$59.00

Super Duty 2017-2022 Black 2pc Front All Weather Rubber Floor Mats

$110.00

Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$169.00

Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

$129.00