Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024-2025 Bedliner for 5.5ft Bed

                  F-150 2024-2025 Bedliner for 5.5ft Bed

                  SKU: RL3Z9900038A

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  SKU: DS7Z5444210AA

                  $360.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Rock Rails

                  Bronco 4Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30BA

                  $770.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2006-2007 Primed Rear Spoiler

                  Escape 2006-2007 Primed Rear Spoiler

                  SKU: 1L8Z78500K16AAC

                  $350.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

                  SKU: N2DZ5413300BA

                  $205.00

                  Shipping: Ships by May 16
                  Dealer Pickup: Not Available
                  Add to Cart
                  F-150 2015-2020 Passenger Side Retractable Side Step for 5.5' Bed

                  F-150 2015-2020 Passenger Side Retractable Side Step for 5.5' Bed

                  SKU: FL3Z1520040D

                  $500.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  SKU: 9L3Z16450GA

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  SKU: HC3Z9900038AA

                  $425.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Transit 2015-2025 16" Sparkle Silver Wheel Covers

                  Transit 2015-2025 16" Sparkle Silver Wheel Covers

                  SKU: CK4Z1130L

                  $225.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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