Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  SKU: M6881M50

                  $75.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

                  Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

                  SKU: M1225C

                  $235.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

                  BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

                  SKU: M4209470BF

                  $370.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  SKU: M6004A5015

                  $750.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  SKU: M1096KRA

                  $67.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 V8 Adjustable Clutch Cable

                  Mustang 1996-2004 V8 Adjustable Clutch Cable

                  SKU: M7553E302

                  $67.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  SKU: M2301BA

                  $95.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
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