Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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PAC 1219X Beehive Valve Spring set of 16

$315.00

2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

$370.00

FORD RACING LOGO STAMPED STEEL VALVE COVERS CHROME

$125.00

Mustang 1979-2004 Front/Rear Spring Kits

$340.00

2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

$495.00

Mustang 1964-1995 302/351 Head gasket Set

$105.00

BRONCO 17"X8.5" WELD WHEEL - BLACK

$410.00

Mustang 1996-2004 4.6L 4V Head Changing Kit

$205.00

2025+ BRONCO TPMS WITH ACTIVATION TOOL KIT

$290.00