Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco Orange Tow Hooks Pair

$180.00

F150 2021 PERFORMANCE 5.0L VDE COYOTE COLD SPARK PLUG SET

$145.00

MUSTANG HANDLING PACK FASTENER KIT

$195.00

Mustang 2007-2011 5.4L 4V S/C Head Changing Kit

$140.00

Mustang 2005-2014 Rear Lower Control Arm Upgrade Kit

$180.00

Bronco 2021-2023 Red Rear Tow Hook Pair

$135.00

Mustang 1964-1973 302 Oil Pickup Tube Front Sump Pan

$195.00

FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

$195.00

F-150 2015-2023 Ford Performance Sill Plate Set

$115.00