Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

$1,875.00

Mustang 1979-2004 Front/Rear Spring Kits

$340.00

2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

$495.00

BRONCO 17"X8.5" WELD WHEEL - BLACK

$410.00

MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

$9,995.00

Bronco Tailgate ARB Jack Mount

$1,075.00

Mustang 1996-2004 4.6L 4V Head Changing Kit

$205.00

FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

$235.00

Bronco 2021-2023 2.3L Air/Oil Separator

$305.00