Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  Mustang 1979-1995 Distributor Hold-Down Clamp

                  SKU: M12270A302

                  $11.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  Ford Black and Chrome Car Wheel Center Cap Kit - Satin

                  SKU: M1096KBCS

                  $26.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 5.0L Black Fender Emblems/Badges - Pair

                  Mustang 2015-2024 5.0L Black Fender Emblems/Badges - Pair

                  SKU: M1447M50AB

                  $40.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  FORD RACING LOGO AIR BREATHER CAP: TWIST TYPE CHROME

                  SKU: 302200

                  $19.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Blue Satin Valve Covers with Ford Racing Logo

                  Blue Satin Valve Covers with Ford Racing Logo

                  SKU: M6582LE302BL

                  $235.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  SKU: M6004A5015

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  FORD RACING WIRE LOOM HOLDER; 4-WIRE

                  SKU: 302636

                  $23.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Breather Cap with Ford Racing Logo

                  Black Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVBK

                  $28.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Jul 15
                  Pickup: Free at Dealer
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