Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Performance by WARN® Off-Road Recovery Kit

$130.00

Mustang 2017 GEN 2 5.0L Coyote Oil Pan Kit

$125.00

Mustang GT 2011-2014 X-Pipe

$315.00

AIR CLEANER KIT: BLACK CRINKLE FINISH, RED FORD RACING EMBLEM

$120.00

Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

$72.00

Mustang 2011-2014 Boss 302 Intake Manifold

$330.00

Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

$62.00

Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

$99.00

Camshaft Thrust Plate

$72.00