Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 "BRONCO" Silver Script Emblem Kit

                  Bronco 2021-2023 "BRONCO" Silver Script Emblem Kit

                  SKU: M1447BSS

                  $130.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $410.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  SKU: M4209538BF

                  $370.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB TRED PRO RECOVERY BOARDS

                  ARB TRED PRO RECOVERY BOARDS

                  SKU: M1830RB

                  $275.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  SKU: M18954BTHR

                  $135.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Orange Tow Hooks Pair

                  Bronco Orange Tow Hooks Pair

                  SKU: M18954BO

                  $180.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" METHOD OXFORD WHITE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD OXFORD WHITE SINGLE WHEEL

                  SKU: M1007M1785W

                  $495.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  SKU: M1007M1785BR

                  $495.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

                  FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

                  SKU: M13086B60

                  $195.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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