Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

$33.00

M-6766-A50/A50A Replacement Short PCV Hose

$55.00

BLACK FINISH AIR CLEANER NUT: FORD LOGO

$19.00

M-6766-A50/A50A Replacement Long PCV Hose

$55.00

FORD LOGO FUEL PUMP BLOCKOFF PLATE: CHROME

$13.00

Mustang 1964-1986 Graphite Intake Gasket for STD Port 302/351W

$17.00

Mustang 1964-2004 Hood Latch and Pin Kit

$61.00

BLACK FINISH AIR CLEANER NUT: RED FORD OVAL LOGO

$21.00

Mustang 2011-2017 5.0L Coyote Flywheel Bolt Kit

$22.00