Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2014 5.0L Coyote Gen 1 Engine Cover Kit

                  Mustang 2011-2014 5.0L Coyote Gen 1 Engine Cover Kit

                  SKU: M9680M50

                  $235.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Blue Satin Valve Covers with Ford Racing Logo

                  Blue Satin Valve Covers with Ford Racing Logo

                  SKU: M6582LE302BL

                  $235.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 Ford Racing Black Coated 3-Valve Cam Covers

                  Mustang 2005-2010 Ford Racing Black Coated 3-Valve Cam Covers

                  SKU: M6582FR3VBLK

                  $470.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  Mustang 2015-2017 5.0/5.2L Coyote High Performance Cam Phaser

                  SKU: M6004A50R

                  $625.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2025 X-Pipe

                  Mustang GT 2015-2025 X-Pipe

                  SKU: M5251M8

                  $330.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  SKU: 302138

                  $385.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  SKU: 302003

                  $215.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
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                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  SKU: M6642M50D

                  $770.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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