Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F150 2021-2022 157" WHEELBASE EXHAUST EXTENSION PIPE

                  F150 2021-2022 157" WHEELBASE EXHAUST EXTENSION PIPE

                  SKU: M5248FEXT

                  $140.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  SKU: 302316

                  $22.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Eccentric Chrome Plated Fuel Pump

                  Eccentric Chrome Plated Fuel Pump

                  SKU: M6287B302

                  $165.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  SKU: M9680M50BA

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2017 GEN 2 5.0L Coyote Oil Pan Kit

                  Mustang 2017 GEN 2 5.0L Coyote Oil Pan Kit

                  SKU: M6675M50A1

                  $125.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Chrome Exhaust Tip

                  Ranger 2019-2023 Black Chrome Exhaust Tip

                  SKU: M5260BCT2

                  $175.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15157A

                  $115.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  AIR CLEANER KIT: CHROME, FORD MUSTANG EMBLEM

                  AIR CLEANER KIT: CHROME, FORD MUSTANG EMBLEM

                  SKU: 302361

                  $120.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  302/351 Ford Performance Blocks Camshaft Bearings

                  302/351 Ford Performance Blocks Camshaft Bearings

                  SKU: M6261J351

                  $125.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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