Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Number of Ford Performance commodities (28)

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commodities in range $0 - $50 (18)

$51 - $100

commodities in range $51 - $100 (10)

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commodities in range $101 - $200 (4)

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Decals/Graphics

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Ford Performance F-Series White Windshield Banner

$45.00

2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

$100.00

G.O.A.T Black/Chrome Badge

$35.00

Ford Performance Stainless Steel Marque Plate

$45.00

Ford Performance F-Series Silver Windshield Banner

$45.00

FORD PERFORMANCE DECAL SET

$55.00

Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

$65.00

Ranger 2019-2021 Ford Performance Silver Windshield Banner

$30.00

F-Series Ford Performance Windshield Banner

$60.00