Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  Bronco 2021-2023 Red Rear Tow Hook Pair

                  SKU: M18954BTHR

                  $135.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Front Skid Plate Kit

                  F-150 2021-2023 Front Skid Plate Kit

                  SKU: M5018FSP

                  $650.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tailgate ARB Jack Mount

                  Bronco Tailgate ARB Jack Mount

                  SKU: M1830BM

                  $1,075.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Orange Tow Hooks Pair

                  Bronco Orange Tow Hooks Pair

                  SKU: M18954BO

                  $180.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO FORD PERFORMANCE HEAVY DUTY MODULAR FRONT BUMPER KIT

                  BRONCO FORD PERFORMANCE HEAVY DUTY MODULAR FRONT BUMPER KIT

                  SKU: M17757BM

                  $1,095.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG MACH-E RALLY BATTERY PROTECTOR

                  MUSTANG MACH-E RALLY BATTERY PROTECTOR

                  SKU: M5018BP

                  $2,995.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO MIRROR LIGHT COVER SET OF 2

                  BRONCO MIRROR LIGHT COVER SET OF 2

                  SKU: M15300MB

                  $30.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by Jul 12
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 27 results